![]() The stock had fallen to a 52-week low of $77.13 in May last year. It touched a 52-week high of $166.60 earlier this month. Zendesk’s stock is currently trading at $137.07 with a market capitalization of $16.3 billion. This new offering has also helped raise the average deal size for Zendesk, suggesting that the market is pleased with the maturity of the products that it is offering.ĭuring the quarter, its total annual recurring revenue (ARR) from customers with ARR of $250,000 or more grew 40% over the year, and total ARR from customers with ARR of $500,000 or more grew 50% over the year, both outpacing the average growth rate of total ARR. It has attracted more than 3,000 customers and accounts for nearly 7% of its annual recurring revenue. The solution has seen strong adoption within the first two months of its launch. Additionally, Zendesk customers using its unified Agent Workspace are able to self-activate WhatsApp numbers for free. It also introduced embedded voice so that businesses no longer need to list a phone number in every country from which they want to offer voice support. ![]() For the full year, it expects revenues of $1.298-$1.318 billion compared with the market’s forecast of $1.3 billion.Įarlier this year, Zendesk had introduced the new Zendesk Suite, a simplified complete customer service solution that included comprehensive social and native messaging capabilities, thus simplifying the ability for businesses to connect with their customers through the customer’s preferred communication channel. Adjusted EPS was $0.17, beating the Street’s estimates of $0.12.įor the second quarter, Zendesk expects revenues of $317-$322 million, compared with the market’s forecast of $309.6 million. Zendesk’s first quarter revenues grew 26% to $298 million, ahead of the market’s estimate by 1.21%. Rival Freshworks is not too far away, preparing for its IPO. Zendesk (NYSE: ZEN) is a leading player in the market that continues to outpace market’s forecast. Īccording to a recent report, the global Complaint Management Software Market is expected to grow at 11% CAGR 2028. I like fundamentals-focused business building, and outline the principles of fundamentals-focused business building in my free Bootstrapping course. Please subscribe to my Cloud Stock Analysis series and never miss an article. ![]() I’m publishing this series to discuss a topic that I follow closely - cloud stocks, trends, strategy, acquisitions, and more.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |